Oegema, Nicholson & Associates Insurance Brokers Ltd.

With a reputation for the development of innovative insurance and financial product and service solutions, Oegema Nicholson & Associates welcomes serious inquiries from professionals who share our company’s core values.


Available Positions

Interested candidates are invited to submit their resumes in confidence to joegema@ona.ca


Technical Assistant, Commercial Lines

Position Overview

Assist the Commercial Lines Department in achieving service level objectives as needed. Support the Commercial Lines Team in providing exceptional service to new and existing clients. Verify product efficiency and performance to ensure quality outputs.

Role and Responsibilities

  • Draft standard letters to customers
  • Data entry in Power Broker, Policy Works and company portals
  • Process renewals, new policies and endorsements
  • Open, stamp and sort incoming mail
  • Prepare and post outgoing mail
  • Answer phones and transfer calls to employees
  • Organize and retrieve files
  • Invoice premium amounts when applicable

Qualifications and Experience

  • Data search and entry
  • Create and modify written correspondence and documents
  • Data entry to company portals
  • Use of specialized management system software (Power Broker)(Policy Works)
  • MS Office Applications
  • Excellent oral, written and interpersonal communication skills
  • Reading and comprehension of insurance wording and company manuals
  • 1 year of administrative and/or broker support experience

Download the complete job description for Technical Assistant, Commercial Lines here!

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Account Manager, Commercial Lines

Position Overview

Provide exceptional service to current and prospective clients while maintaining high levels of retention. Responsible for the successful management of commercial accounts based on thorough knowledge of products and services.

Role and Responsibilities

  • Review incoming mail and organize by priority
  • Issue policy change requests and cancellation requests and submit to insurers, following up where required
  • Submit New Business applications/binders to insurers, following up for policies as required
  • Review for accuracy and transact policy changes, cancellations, renewals and new business and send to insureds with appropriate correspondence
  • Issue certificates of insurance/confirmations of coverage as required
  • Market New Business to various insurers
  • Re-market renewals to various insurers
  • Review policies and recommend coverages to existing clients

Qualifications and Experience

  • High School Diploma
  • Registered Insurance Brokers of Ontario license (RIBO)
  • CAIB, CIP or other insurance designation preferred
  • Advanced knowledge of insurance markets and reference to markets
  • Reading and comprehension of specialized and detailed materials such as: agreements, contracts, leases, policy wording
  • Excellent customer service skills
  • Sales Skills
  • Interpersonal communication skills

Download the complete job description for Account Manager, Commercial Lines here!

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Account Manager, Personal Lines

Position Overview

Build lasting long-term business relationships by developing trust and providing consistent personalized financial service to meet client needs. Provide potential and existing clients with professional advice and financial solutions to reach their goals. Maintain quality relationships with all clients by educating them on insurance matters and providing well-rounded advice based on individual needs.

Role and Responsibilities

  • Collect client payments
  • Draft written correspondence including emails, memos, and letters
  • Attend to and follow up on emails and phone calls
  • Print email correspondence and attach to client files
  • Refer overflow quotes to another office or to producers
  • Quote and remarket various policies
  • Use Company Portals to complete endorsements, make payments and issue new business.
  • Enter payments into accounts receivable, prepare deposits for submission to accounting department, and take deposits to bank

Qualifications and Experience

  • High School Diploma + Registered Insurance Brokers of Ontario License (RIBO) + CAIB & AIIC is an added plus
  • Exceptional customer service capabilities
  • Interpersonal communication skills
  • Excellent oral and written communication skills
  • Organizational and time management skills
  • Policy and/or legal agreement/contract interpretation
  • Mathematical skills (calculate percentages, ratios, averages, premium rates, use of formulas and pre-established equations)
  • 3 to 5 years Personal Lines experience

Download the complete job description for Account Manager, Personal Lines here!

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Testimonials

  • “I’ve been dealing with ONA for over 20 years with my personal insurance, as well as our commercial insurance, and I know I can rely on them for great customer service, and prompt responses. I feel confident not only referring them to my employees, but to our customers as well.”

    -Charlene Brunet, President, Dan Murphy Ford

  • “ONA helps me with my personal insurance and my business insurance . They are my one stop shop when it comes to insurance and group benefits. I know I’m covered in all areas. Great friendly service and knowledgeable staff!”

    -James Carriveau, President, Exact Interlock and Exact Properties

  • “It’s always a pleasure to deal with Oegema, Nicholson & Associates, and I can depend on them for all my insurance needs. I have been a client for several years and whether it’s regarding my personal insurance, or anything to do with our employee benefits or commercial needs, I know I’m taken care of.”

    -Rhonda, Capital Dodge

  • “I know all my insurance needs are covered with Oegema, Nicholson & Associates. I have been a loyal client for the last 15 years, and I can count of them for my commercial insurance, employee benefits, as well as my personal insurance and finances. Jeff Richer always goes above and beyond to help me with my insurance needs.”

    – Omkar Atwal, Owner, Leitrim Home Hardware

  • “One call to Oegema, Nicholson Associates is all it took. After our basement flooded, within a day or two they had a crew cleaning everything up, taking down the drywall and itemizing everything to be cleaned, thrown out or restored. They had everything in place for us in a timely manner and were extremely patient with me as they talked me through the process and waited for me to make decisions.”

    – Jennifer Parks, Stittsville, Ontario